A British convenience shop and newsagent operator with over 1,800 stores across England, Scotland and Wales required the support of RGIS. The retail group employs over 16,000 colleagues, serves approximately four million customers and has a turnover of over £1 billion. The retail group's aim is to provide a great range of quality everyday products and services, close to where people live, and available when they need them.
REQUIREMENTS With Covid-19 closing small stores during the first lockdown, the retail group were still required to deliver inventories of all its stores during 2021-22. The in-house stock counting team complete the inventories annually, but due to the small timeframe to complete the counts of all stores, an extra resource was required to assist them.
The retail group required skilled counters to be managed by the in-house counting team to
accurately count stock in all stores, so required RGIS to provide the following:
SOLUTION The retail group partnered with RGIS to complete the
stocktaking staff support project, and RGIS provided the following:
RESULTS The retail group found by outsourcing the
stocktaking staff support project to RGIS, the following results were achieved: