A logistics provider that offers a wide-ranging consulting service based on customer's business strategy, to air, sea, and ground transport services, required the support of RGIS. The provider outsources in 21 countries with 400 locations globally.
REQUIREMENT
The logistics provider needed to outsource the services of experienced warehouse staff to support with picking and packing duties, so required RGIS to provide the following:
- Reliable auditors with
warehouse experience
-
Pick and packingduties
- Simple
warehousing duties including:
- Keeping the warehouse clean
- Moving stock
- Checking pallets
- Adhering to all the strict warehouse health and safety rules
SOLUTION
project, and provided the following:
- A team of
experienced RGIS auditors worked closely with existing warehouse staff
- Knowledge in the understanding of
KPI standards of the warehouse
-
Flexible scheduling reflected by the customer's needs
RESULTS
The logistics provider found by outsourcing the
warehouse staff support project to RGIS, the following results were achieved:
- The issues the customer had with
under staffing were resolved
- Experienced RGIS auditors were able to
fill the gaps of missing staff
- The customer was
happy with the performance of the RGIS warehouse staff